1) General – These terms and conditions will form the basis of a
contract under English Law. For the purposes of this contract the
person or business requiring the electrical services will be known at the “Exhibitor” and the supplier of the services as “SPC”.
2) Payment – Payment is required from the exhibitor prior to the supply of
services. No services will be provided without settlement in
full in advance.
3) Services - SPC will supply electrical services as requested by the
exhibitor via the official order form and any supplementary
drawings / paperwork. Failure to correctly complete the order form may result in a delay to the supply of services, or indeed an
unintended interruption to the supply.
4) Changes – SPC undertakes to accommodate as quickly as possible, late
changes / alterations to the services ordered. SPC will not
accept responsibility for any delay in provision of services due to late changes.
5) Late orders - SPC cannot guarantee provision an electricity supply for
late orders or orders on-site, nor will SPC or the organisers
accept
responsibility for any losses, financial or otherwise, suffered through
your failure to pre-order. Where we are able to provide a
service, the cost will be as per the price list plus the surcharge for modifications to our supply network.
6) Sub-letting - Sub-letting/sharing of an electrical supply is NOT
ALLOWED without the express permission of SPC and will lead to
immediate disconnection of supply and confiscation of connecting leads.
7) Unauthorised connection - Uunauthorised connection to the electrical supply at one of our termination points will lead to the
exhibitor being charged for the supply available at that point of connection regardless of the load or period connected.
8) Interruption – Due to the nature of supply, ie from generating sets,
SPC cannot guarantee uninterrupted supply, we will however
make every attempt to reinstate the supply as soon as possible. We will not be held liable for any loss suffered through matters
beyond our control.
9) Faulty appliances - Where you are advised that a particular item of
electrical equipment is faulty this shall be removed from the
supply immediately and should not be re-connected without our authorisation.
10) Charges – The Charges detailed on the price list include for the supply
ON HIRE and installation of a proportion of the necessary
transport,
generators, fuel, cabling, distribution equipment and fittings. And for
taking down and removing at the close of the show,
along with standby service and standby generators and equipment.
11) Equipment – The exhibitor shall not at any time tamper of modify any
equipment belonging to SPC, nor shall they sell, dispose or
otherwise part with control of same.
12) Faults – Faults, damages and losses of supply should be reported ASAP to SPC on 0796 8445674 or the event ORGANISERS.
13) Appliances – Appliances should only be connected to the supply only by
the correct plug and socket arrangement, If it doesn’t fit,
call for
assistance, modification of the connection method can lead to injury or
death. The exhibitor is responsible for ensuring their
appliance is compatible and safe for use. The ORGANISER requires that you have a PAT certificate for any items older than 12
months.
14) Damages – The Exhibitor agrees to pay SPC the full retail cost for any equipment lost, stolen, missing or damaged beyond
economic repair.
15) Cancellation – The exhibitor has the right to cancel any order for
services up to the deadline for ordering (1 st August) and
will receive a refund of all monies paid within 28 days from the date of cancellation. Cancellations between this date and 7
days prior to the event, 50% refund OR supply credit for future use. 1 to 7 days: 50% supply credit for future use.
SPC reserves to terminate the contract at any time should the exhibitor breach the terms and conditions.
16) Event Cancellation / postponement – In the event of a cancellation, postponement or curtailment (minimum 24hrs) the
following refund/credit structure shall apply;
30 days before: Full refund or 100% supply credit for future use
15 - 30 days: 80% refund or 100% supply credit for future use
7 - 15 days: 70% refund or 100% supply credit for future use
1 - 6 days: 50% supply credit for future use.
Curtailment 25% supply credit.
Supply credits may be used on any future event where SPC is the electrical services supplier and are valid for the full
cost of an equivalent supply on that event.